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Giving you a voice on health and social care

Other ways to have your say

As well as telling Healthwatch about your views and experiences of health and social care, there are lots of other ways to have your say on services in Bradford district and nationally. If you sign up to our newsletter we'll keep you informed about these opportunities.

GP Online Consultation

NHS England is seeking views from GPs, practice teams and members of the public on what people think about the idea of online consultations so they can improve the service and increase the availability and use.

Online consultations are a way for patients to contact their GP practice without having to wait on the phone or take time out to come into the practice. Using a smartphone, tablet or computer, you can contact your practice about a new problem or an ongoing issue. You can ask questions or tell your GP about your symptoms. The practice will ensure your contact is dealt with by the right person in the team, helping ensure you are served as quickly and appropriately as possible. Sometimes this will mean you will need a phone call with the GP or nurse, or an appointment at the practice, and this will be arranged as usual.

It doesn’t matter if you have not used Online Consultations yourself – your views are still of interest to the NHS.

NOTE: Online consultations are an alternative service – it is still possible to do other things on the practice website such as seeing test results and your medical record, ordering a repeat prescription or booking an appointment.

  • Places that are using online consultations already have found a number of benefits: Patients were able to get a quicker response, rather than waiting for an appointment in person
  • It is more convenient as patients they do not have to travel to their GP practice or wait for the next available appointment.
  • GPs were able to provide more appointments for patients, offering the same level of consultation, diagnosis and necessary actions (such as referral or a prescription) as patients would get in a face to face appointment

You can find out much more about the programme on the NHS England website, however the consultation is now closed.

Thank you to everyone that took the time to contribute their opinions.  We will keep you up-to-date with developments as they happen.


Over-the-Counter Medicines Public Consultation

NHS England, which is responsible for the NHS, is proposing changes to how a number of medicines are presecribed and recently launched a consultation to find out what the public think. They believe the changes could save the NHS £136 million a year by significantly reducing prescribed medicines where:

  • There's little evidence they work well
  • People will get better without treatment
  • Medical advice isn't normally needed and people can buy treatment over the counter

We spoke to local people and made a formal submission to the consultation based on what you told us.

The consultation is now closed but we will keep you up-to-date with developments as they happen.



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