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A visit to look at stroke rehabilitation services, and the support offered to patients and carers.
Healthwatch Bradford and District were approached by Bradford Metropolitan District Council with a request to carry out some quality checking on learning disability services in Bradford, as people using these services can be vulnerable and often their voices are not heard. We negotiated and agreed to visit two services ; these visits provided an opportunity to independently gather the views of the people using the services and their families and carers and find out how the service worked for them. This also allowed Healthwatch to further develop the work already started to train and use people with learning disabilities to carry out enter and view visits to learning disability services.
This visit was arranged to look at stroke rehabilitation services, with a particular focus on psychological support after stroke, and preparing people for discharge.
This visit was organised as an opportunity to follow up some of the concerns raised during a walk about by our volunteers; Healthwatch representatives were given the opportunity to check what young people’s experiences were on another children’s ward, Ward 17.
This visit was carried out to look at the reception area, class rooms and other areas where the service is delivered. Volunteers also wanted to talk to staff about the service, find out what courses they provide and how they support people to learn and build new skills.
Healthwatch went back to look at changes that had been made to elderly care at the hospital since an Enter & View report made recommendations for improvement in August 2013.
Healthwatch wanted to carry out visits to GP practices to validate the intelligence from the report ‘Invisible at the Desk’ and gather patients’ and carers’ experiences from 2 or 3 selected GP practices in Airedale, Wharfedale and Craven.
The visit was organised as an opportunity to learn how health provider Bradford Teaching Hospital Foundation Trust (BTHFT) deliver intermediate care services.
Healthwatch Bradford and District has four Enter and View volunteers with a learning disability. The newly trained volunteers wanted to carry out a visit to a good health service for people with a learning disability and chose Waddiloves Health Centre.
Healthwatch Bradford and District now has four Enter and View volunteers with a learning disability. The newly trained volunteers wanted to carry out a visit to a good service supporting people with a learning disability.
This visit was prompted by the opportunity to work with Airedale NHS Trust to look at a few concerns raised locally by the public in relation to the care of older people with a cognitive impairment on Ward 1 (Elderly Care).
Disclaimer: Our reports relate to specific visits to the services at a particular point in time, and are not representative of all service users, only those who contributed. Reports are written by volunteer Enter and View authorised representatives who carried out the visits on behalf of Healthwatch Bradford and District.