#SpeakUp and tell us what matters most to you
Over the last year, we have hosted engagement events in transport hubs and shopping centres, as well as visiting local hospitals and other service providers to hear what people have to say about their experiences of health and social care services.
From what people told to us throughout the year and from conversations carried during our #oursaycounts project that ran in the summer. Local people collectively spoke to us about 4 key themes:
• Access to primary care services e.g. GP’s and dentists
• Local A&E departments/emergency care services
• Mental health services
• Social care support for older people and those with disabilities
Access to GP's and dentists are by far the most commonly mentioned concern within the District, specific themes include access and extended hours. Poor access to primary care services has a knock-on effect, as long waits to be seen by a doctor or dentist can prevent people from receiving the right diagnosis, treatment or referral to specialist services.
Local A&E services are an important aspect of health care, access to emergency services and having enough staff in A&E is vital.
Mental health was a high priority, issues with care and support available to children and young people the most notable concern. The lack of mental health awareness, early intervention and difficulty accessing effective and appropriate support were key themes.
Adult social care, particularly residential care homes and care to support older people in their own homes. Through focus groups and events people expressed concern that the need for social care was growing due to an ageing population, and they were worried about the system’s ability to meet demand.
Last year, over 340,000 people nationally spoke up about their experiences and shared ideas with one of the 152 local Healthwatch across England. These views helped result in changes and in 2018, we want even more people to have their say.
This year Healthwatch Bradford will be following on from it's work in 2017 and will be focusing on the things that matter most to local people. We are calling for people to contact us and #SpeakUp about their ideas and experiences and help make a difference.
If you have an idea that could help improve health and social care for you, a loved one or your community contact us and #SpeakUp. No matter how big or small the issue, we want to hear about it.
Sarah Hutchinson of Healthwatch Bradford & District said:
“The more that people share their ideas, experiences and concerns about health and social care, the more services can understand when improvements are needed. That is why we are encouraging people to #SpeakUp in 2018 to help make services better for the people of Bradford and District”.
Telephone: 01535 665258