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Giving you a voice on health and social care

PLACE - patients and carers invited to assess local hospitals


Could you help local hospitals to improve the care environment?

Our local NHS Trusts are looking for people to take part in their PLACE assessments – Patient Led Assessments of the Care Environment.

The PLACE assessments involve teams made up of patient representatives going into hospitals to evaluate hospital buildings, cleanliness, food, and how the environment supports patient's privacy and dignity. It focuses entirely on the care environment and does not cover clinical treatment or how well staff are doing their job.

The assessments take place every year, and results are reported publicly to help drive improvements and show how hospitals are performing.

Who can be a PLACE assessor?

You don't need any qualifications or experience, just a genuine interest in taking part.

Assessment teams are a collaboration between staff and patient assessors, so patients must make up at least half of the assessment team. Anyone who uses the service can be a patient assessor, including current patients, their family and visitors, carers, or patient advocates.

If you work for the Trust or have worked for them in the last 2 years you are not able to take part. This is to make sure assessors are independent.

What does taking part involve?

Taking part in PLACE means giving up a half-day or day to take part in the visit to the hospital. You will help the team to agree a score for a number of things including cleanliness, décor, the quality and taste of food, and how the privacy and dignity of patients is provided for.

The Trust will prepare you for taking part in assessments by providing information and training so that you feel confident in taking part.

Detailed information from each Trust is available to download below.

If you are interested in finding out more about PLACE, please contact Healthwatch Development Worker Afsana Aslam on 01535 665 258 or email afsana@healthwatchbradford.co.uk 



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