Paula Smith - Service Coordinator
Paula joined Healthwatch Bradford and District in February 2017. She has worked for the NHS for 14 years and has a wealth of experience. Paula’s role is to effectively engage with the public. She is committed to deliver on Healthwatch Bradford and District vision statement, working towards a society in which people’s health and social care needs are heard, understood and met. This resonates with her and she is keen to empower people to hold services accountable
Lucy Clews - Communications & Insight Officer
Lucy joined the team in December 2018. Lucy raises awareness of Healthwatch Bradford and District, so that people know what we do, how they can speak to us and and when there are opportunties to support our work. She manages and reports on data, so that when people share their experiences, it informs service quality improvement. Lucy is committed to educating and empowering the public to self-care, access services and help vulnerable people in their community.
01535 612 503
Alan Walsh - Engagement Officer
Alan joined the team in May 2019. Alan has worked for the Healthwatch network since 2014, in varying roles across the country. Alan coordinates the Enter & View programme and supports our wider Engagement Programme to ensure that the public are telling us about their experiences of NHS services in the area.
01535 612 504
Sara Firth - Engagement Officer
Sara joined the team in July 2019. She believes that receiving comments from patients and the public is an effective tool in getting services right. Sara values positive and negative feedback on services. She feels that when experiences are used in a meaningful way by service commissioners and providers, they can inform and shape services and improve their quality.
01535 665 258