Where can I go to get help for my health out-of-hours?

Our health issues don't always stop at the weekend so if you need medical assistance out-of-hours, please follow the advice and information below.
women talking on phone

Where you can go to get help out of hours

The NHS pledges to provide services at a time that's convenient for you. They have produced guidance on how best to access services out-of-hours that can be found in full online.

  • Phone NHS 111
    This service is open 24 hours a day, 7 days a week. This is a service that provides medical advice as well as the details of the services closest to you that help you deal with your need following a medical assessment. 
  • Visit your local pharmacy
    Your pharmacist will be able to help you with a number of issues. Take a look at four ways that your local pharmacist can help you. Find their opening hours and check opening times using the NHS pharmacy service search.
  • Visit your nearest NHS walk-in centre
    If you need treatment for minor injuries or illnesses such as cuts, bruises and rashes you can visit your nearest NHS walk-in centreurgent care centre or minor injuries unit. These are not suitable for treating long term conditions. To be seen at one of these services you do not need an appointment, or to be registered. You may be referred to one of these services by NHS 111, or you can just walk in. 

When to visit an urgent care centre

Take a look at the NHS guidance on when to visit an urgent care centre (walk-in centre) to find out if this is the right service for your health needs. 

Find out more

Should I go to A & E?

Accident and Emergency departments are for serious or life-threatening emergencies and should not be used as an alternative to a GP appointment. You should go to your nearest A & E if you require urgent medical attention.

For example if you’re experiencing:

  • loss of consciousness
  • chest pain
  • breathing difficulties
  • fits that are not stopping
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds
  • stroke
  • major trauma

Not all hospitals have an A&E department. Use the A&E service search to find your nearest A&E department or read the guidance in full from the NHS to find out more about when to go to A&E.

Out-of-hours medicines

Running out of your medication during the holidays or over the weekend can be a big worry. If you run out of the medication you need outside your GP practice’s normal opening hours and need some urgently, there are steps you can take to get an emergency supply.  

Click on the link below for guidance from the NHS.

Find out more 

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